Waiting music

I don't know the exact English wording for this, but in Norwegian it's called "pausemusikk" (Pause or waiting music). Basically, it's the music you hear while you wait for someone to answer the phone. Now, I understand the concept of it. UiO (my university) doesn't have it, and the booming silence while you wait for someone to answer, not knowing if you might have been disconnected is frustrating. But you know what is more frustrating than that? Bad waiting music.

I will agree that waiting music is good because it makes the person in line know that s/he is still connected and it gives the person something to listen to that might make sure s/he doesn't hang up. What I don't understand is how someone, anyone could think that putting four lines of bad classical music on repeat is anything less than torture. It was horrible. It was like someone was practicing one of Hayden's pieces but only knew the first four lines and was trying to make it sound like a complete song, and failing miserably. Why would they do this to anyone? Why? I'd prefer Chinese water torture to this! (I got through after a few minutes, but it felt like an eternity. If this is what they do to you in Hell, I might consider being a better person).

This icon is called "wanted"